For Westwood Group OÜ, your privacy is important, and we adhere to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, wood4u.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.
With this privacy policy, we would like to explain to you what data we collect, how we use it and what your rights are in protecting your data. The policy only applies to our website and its visitors and does not apply to data collected through other channels.
The data controller is Westwood Group OÜ
Company registry code: 12292150
email: info@wood4u.ee
phone number: +372 5557 1887
We collect and process data in accordance with the European Union’s General Data Protection Regulation (GDPR), which entered into force on 25 May 2018.
Collection and use of personal data
What data do we collect?
The data collected includes information that you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all information that your devices send when accessing our products and services.
The data we collect includes information that you have knowingly shared with us when using our services or campaigns and information that your devices automatically transmit to us.
Your personal data may reach us in the following ways:
- When you contact us by phone, email or online chat
- When you browse the wood4u.ee website
- When you comment, like or share a post on our social media account
- When you subscribe to our newsletter
- When you comment on posts on our website
Types of data collected
Personal data
We ask you for personal data only if it is necessary to provide you with the service. By contacting us or visiting our website, you may share the following information with us:
- First name and surname
- Email address
- Phone number
- Chat history between you and us
Log files
Our website wood4u.ee saves log files about its visitors. Data collected may include:
- The type of device you are using
- Internet Protocol (IP) address
- Browser type
- Internet Service Provider (ISP)
- Date and time of website visit
- Entry and exit webpage, number of clicks on the webpage
The data in the log files is used to analyse trends, administer the website, monitor the activities of website visitors and collect demographic information. The data received is not intended to, nor does it enable, the identification of a person.
Cookies
Like most websites, wood4u.ee also uses cookies. A cookie is essentially a text file that is stored on the user’s device when visiting a website. Cookies are used to determine and save preferences, regional settings, options for using services, etc.
If you prefer, you can disable the use of cookies in the browser settings, but in this case it is possible that the service offered to you will be disrupted.
Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after you have closed your browser or computer. However, session cookies are deleted immediately after closing the browser.
Cookies are divided according to their purpose:
Essential cookies. The purpose of session cookies is to enable you to use the services offered on our website. These cookies help authenticate users and prevent the malicious use of user accounts. Without these cookies, we cannot provide you with the services you requested.
Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.
Functionality cookies. These cookies allow your browser to remember the choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalised experience and to prevent you from re-entering your preferences.
How we use data
We may use the collected data for various purposes, including:
- To maintain, manage, develop, personalise and expand our website.
- For collecting statistics, so that we can provide better services and/or offers, and understand and analyse the behaviour of visitors to our website.
- To identify you by phone, text or email.
- To send you information and request feedback about our services.
- To prevent fraud and protect our website.
- To enable us to connect with you through social media accounts.
- To enable the reading of chat history to speed up the provision of relevant advice.
- To improve the quality of our service and provide more efficient browsing solutions.
- To develop new products and services or improve their functionality.
- To simplify and speed up interactions between us when you contact us.
- For other purposes. For example, to analyse data and research trends, evaluate the effectiveness of our advertising campaigns etc.
In what cases we might share your data.
- We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing or acquisition of our company. We will inform you about the transmission of your personal data and when the provisions of another privacy policy will apply to this.
- We may share your data with our partners, requiring them to comply with this privacy policy. Partners include our parent and subsidiary companies, joint venture partners or companies owned by us.
- We may share your data with our business partners to offer you certain products, services or campaigns
- We may, with your consent, disclose your personal data for any other purpose.
- We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data in order to comply with legal obligations, protect our rights or property, prevent or detect possible violations of law related to the use of our service and ensure the safety of service users.
Retention of your personal data
The company only stores your personal data for as long as it is necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies.
The company also keeps log files for internal analysis purposes. Log files are usually kept for a shorter period of time, unless the data is used to strengthen security or improve the functionality of our service, or we are required by law to keep the data for a longer period of time.
Processing of children’s data
None of our products or services are targeted at children under 13 years of age and we do not knowingly collect data from children under 13 years of age. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all our databases.
Your rights to protect your data
You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you any differently. If you provide us with personal data, you understand that we will collect, store, use and disclose it in accordance with this privacy policy. You have the right to request details of the data collected about you.
When we receive personal data about you from a third party, we protect it in accordance with this privacy policy and the law of the Republic of Estonia. If you share third-party data yourself, you are confirming that you also have the right and permission to do so.
Even if you have previously consented to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to stop communicating with us and to request that we remove your data from our databases. From time to time, we may also ask for information about you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us by email at info@wood4u.ee or by phone at +372 5557 1887. We will do our best to correct inaccurate, incomplete, misleading or outdated information.
If you believe that we have violated the relevant data protection law and wish to file a complaint, please contact us using the contact details found in this document and provide us with all the details regarding the violation. We will investigate your complaint promptly and will respond in writing to you with the results of our investigation and the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.
GDPR data protection rights
We want to make sure you are aware of all your data protection rights. Each website user has the right to the following conditions:
- Right of access – you have the right to request copies of your personal data.
- Right to data corrections – you have the right to request that we correct data that you believe is inaccurate. You also have the right to request that we supplement data that you think is incomplete.
- Right to deletion – under certain conditions, you have the right to request the deletion of your personal data.
- Right to restriction of processing – under certain conditions, you have the right to request the restriction of processing of your personal data.
- Right to object to the use of personal data – under certain conditions, you have the right to object to the use of your personal data.
- Right to data portability – under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.
Security of your data
The security of your personal data is important to us, but please remember that no method of exchanging information over the Internet or any method of electronic storage is 100% secure. Although we do our best to protect your data, we cannot guarantee its complete security.
Westwood Group OÜ undertakes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the law of the Republic of Estonia. Your data will not be transferred to any organisation or country, unless there is a valid reason for this and the security of your data is ensured.
Linking to other websites
On our website, you may find links to other websites that are not owned by us. When you click on a third-party link, you will be directed to that third-party website. We strongly recommend that you read the privacy policy of each site you visit.
We have no control over third-party sites and do not assume any responsibility for their content, privacy policies, services offered or other information.
Privacy policy updates
If necessary, we have the right to make changes to this privacy policy document. When the privacy policy is updated, we will change the document update date at the bottom of it. If you continue to visit and use our website after the privacy policy has been updated, we will consider this as your implicit consent to the changes.
Last modified 11 April 2024