Collection and use of personal data
What data do we collect?
- When you contact us by phone, email or online chat
- When you browse the wood4u.ee website
- When you comment, like or share a post on our social media account
- When you subscribe to our newsletter
- When you comment on posts on our website
Types of data collected
Personal data
- First name and surname
- Email address
- Phone number
- Chat history between you and us
Log files
- The type of device you are using
- Internet Protocol (IP) address
- Browser type
- Internet Service Provider (ISP)
- Date and time of website visit
- Entry and exit webpage, number of clicks on the webpage
Cookies
How we use data
- To maintain, manage, develop, personalise and expand our website.
- For collecting statistics, so that we can provide better services and/or offers, and understand and analyse the behaviour of visitors to our website.
- To identify you by phone, text or email.
- To send you information and request feedback about our services.
- To prevent fraud and protect our website.
- To enable us to connect with you through social media accounts.
- To enable the reading of chat history to speed up the provision of relevant advice.
- To improve the quality of our service and provide more efficient browsing solutions.
- To develop new products and services or improve their functionality.
- To simplify and speed up interactions between us when you contact us.
- For other purposes. For example, to analyse data and research trends, evaluate the effectiveness of our advertising campaigns etc.
In what cases we might share your data.
- We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing or acquisition of our company. We will inform you about the transmission of your personal data and when the provisions of another privacy policy will apply to this.
- We may share your data with our partners, requiring them to comply with this privacy policy. Partners include our parent and subsidiary companies, joint venture partners or companies owned by us.
- We may share your data with our business partners to offer you certain products, services or campaigns
- We may, with your consent, disclose your personal data for any other purpose.
- We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data in order to comply with legal obligations, protect our rights or property, prevent or detect possible violations of law related to the use of our service and ensure the safety of service users.
Retention of your personal data
Processing of children’s data
Your rights to protect your data
GDPR data protection rights
- Right of access – you have the right to request copies of your personal data.
- Right to data corrections – you have the right to request that we correct data that you believe is inaccurate. You also have the right to request that we supplement data that you think is incomplete.
- Right to deletion – under certain conditions, you have the right to request the deletion of your personal data.
- Right to restriction of processing – under certain conditions, you have the right to request the restriction of processing of your personal data.
- Right to object to the use of personal data – under certain conditions, you have the right to object to the use of your personal data.
- Right to data portability – under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.